Top 10 Questions to Ask Your Cailfornia Auto Transport Company
Choosing the right auto transport company can be a daunting task, especially with so many options available. To help you make an informed decision, we've compiled a list of the top 10 questions you should ask any auto transport company before entrusting them with your vehicle.
1. What is included in the quote?
The first question to ask is what exactly is included in the quote. Some companies may offer a low initial quote, but then add on extra fees for services like door-to-door transport, insurance, or expedited delivery. Make sure you understand exactly what you're paying for.
2. What type of carrier will be used?
Auto transport companies typically offer two types of carriers: open and enclosed. Open carriers are more common and less expensive, but your vehicle will be exposed to the elements during transport. Enclosed carriers offer more protection, but they cost more. Ask the company about the pros and cons of each option.
3. How is my vehicle insured during transport?
Your vehicle should be insured against damage and theft during transport. Ask the company about their insurance coverage, including the amount of coverage, the deductible, and what types of damage are covered. Request a copy of the insurance policy for your records.
Call now at 1-800-590-6492 or complete the form on this page to find the best New York auto transport rate and when a truck will be in your area.
4. How long will the transport take?
The length of time for auto transport can vary depending on the distance, the route, and the time of year. Ask the company for an estimated delivery window, and make sure you understand whether this is a guaranteed date or just an estimate.
5. How should I prepare my vehicle for transport?
The auto transport company should provide you with instructions on how to prepare your vehicle for transport. This typically includes removing personal items, cleaning the vehicle, and checking the tire pressure and fluid levels.
6. What happens if my vehicle is damaged during transport?
Despite all precautions, damage during transport can occur. Ask the company about their process for handling damage claims. This should include an inspection at pickup and delivery, documentation of any existing damage, and a clear process for filing a claim.
Call now at 1-800-590-6492 or complete the form on this page to find the best New York auto transport rate and when a truck will be in your area.
7. Can I track my vehicle during transport?
Many auto transport companies offer tracking services, so you can monitor your vehicle's progress during transport. Ask the company about their tracking options, whether it's through an online portal or regular updates via phone or email.
8. What are your pickup and delivery options?
Some companies offer door-to-door service, while others may require you to drop off and pick up your vehicle at a central location. Ask the company about their pickup and delivery options and any associated costs.
9. What is your cancellation policy?
Unexpected events can occur, and you may need to cancel your auto transport. Ask the company about their cancellation policy, including any fees and the deadline for cancelling without penalty.
10. Can you provide references or reviews from past customers?
A reputable auto transport company should be able to provide references or direct you to online reviews from past customers. This can give you a better idea of the company's reliability and customer service.
Choosing the right auto transport company is crucial to ensuring a smooth and stress-free experience. By asking these questions, you can gain a better understanding of the company's services, policies, and commitment to customer satisfaction. At Southwest Auto Transport, we're always ready to answer these questions and any others you may have. We're committed to providing transparent, reliable, and high-quality service every step of the way.
Call now at 1-800-590-6492 or complete the form on this page to find the best New York auto transport rate and when a truck will be in your area.